Olivia
- Total activity 191
- Last activity
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Activity overview
Latest activity by Olivia-
Olivia created an article,
Why did I get a marketing SMS/Text/Email?
You will get marketing SMS / email messages if you have Opted in for it in the Profile Page. To check if this is enabled. Please log-in on the website and go to Profile Page and check if the Receiv...
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Olivia created an article,
Payment deducted Twice / I can see Duplicate Transaction
When you make an online order sometimes you might be charged twice for the same order. If you check with the Takeaway they might also confirm receiving your order once. This scenario occurs when ...
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Olivia created an article,
Table Booking and Restaurant (dine-in) enquiries
Foodhub will be able to answer queries related to takeaway and delivery orders however, we have some takeaway partners who also offer dine-in services. If you would like to enquire about table book...
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Olivia created an article,
Opening and closing time of the takeaway
Opening and Closing hours will differ for every Takeaway. The Opening and Closing timings will be set by Takeaway Management. The opening and closing timing can be found on the VIEW INFO page of th...
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Olivia created an article,
Does Foodhub have Loyalty Points scheme?
We are grateful to have customers who have stuck by us. We don't have loyalty scheme in place at the moment but we are very much considering this and will have a scheme in the future which will be ...
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Olivia commented,
Hello Yvo Papy, we are sorry to hear that you did not get the order. Please share the order ID by connecting to one of our Live Chat agents between 11:30 - 23:00 hours or send us an email to feedba...
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Olivia created an article,
It says my mobile number is already associated with another account
If you are getting an error which says that "the mobile number is already associated with another account" while trying to update your account details or registering an account, it could be because...
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Olivia created an article,
It Says my Email is already in use when am trying to register
If you are getting an error which says that "the email address is already in use" while trying to register an account, it could be because you have used the email to place an order before and perha...
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Olivia created an article,
I am getting an "Invalid User Token" error
If you are getting an "Invalid User Token" error please sign yourself out and sign back in. If the error still continues, please contact one of our Live Chat Representatives who are available betwe...
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Olivia created an article,
Who is our Payment Gateway?
A payment gateway is a merchant service provided by an e-commerce application service provider that authorises credit card or direct payments processing for businesses. Our Payment Gateway is Datma...