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Activity overview

Latest activity by Olivia
  • Olivia created an article,

    Can I use Foodhub Wallet in combination with Card/Cash?

    Our Application supports partial payment with the combination of Wallet and a Saved Card. We will soon release more options of partial payment with other combinations.  

  • Olivia created an article,

    Why am I suspended?

      We have had a recent security measure implemented of Foodhub wherein if a customer has been banned by any of our partnering takeaways then their Foodhub account will also get automatically suspen...

  • Olivia created an article,

    Logged out of Foodhub

    If you got logged out while on Foodhub, just log yourself back in. It could be a connectivity issue or a glitch with the device.  Kindly log in once again and you should be good to go. If you need ...

  • Olivia created an article,

    My Payment page is stuck in the "loading" stage - Has my order gone through?

    Please wait for the payment page to complete the transaction.  If an order gets placed you will an email confirmation with your order details, also find the order in your order history.  If the tak...

  • Olivia created an article,

    What cards do you accept?

    We currently accept MasterCard, Visa, Apple Pay at the moment. The decision to accept card payments lies with the takeaway. The option will be available on the website if the takeaway is taking car...

  • Olivia created an article,

    Do you accept AMEX cards or Paypal?

    Unfortunately we do not accept AMEX, Paypal or any International cards. We currently accept MasterCard, Visa and Apple Pay at the moment.  The decision to accept card payments lies with the takeawa...

  • Olivia created an article,

    What are the current Foodhub Contests? #FreeFoodFriday and #Winitwednesday

    Foodhub is currently conducting two Weekly Contests - #FreeFoodFriday and #Winitwednesdays 1. #FreeFoodFriday - Customers who have ordered through our app or website between Friday to next Thursday...

  • Olivia created an article,

    There are very few takeaways in my area

    Sorry you couldn't find many takeaways to order with in your area. We are expanding and hopefully you will like more options to choose from. 

  • Olivia created an article,

    Timer is not going past "Cooking" stage

    The timer gives an estimated time only. The takeaway has to manually update it at the shop based on the order status, sometimes when they are busy they might be delayed in updating the status. Soon...

  • Olivia created an article,

    Live chat was not able to help me with a refund

    We are sorry if the issue was not resolved to your expectations. We liaise with the takeaway on behalf of the customer when a food complaint arises and try to resolve it in the best way possible bu...