We are sorry if you have been trying to get a hold of the takeaway and they have not been answering. It could be because they might be very busy or closed. Please note that when the takeaway is busy the waiting time for your order might exceed. If you are waiting for an order please wait for the order or for them to get back to you with an update. If you seek our assistance please contact us on our Live Chat services between 11:30 - 23:00 hours and we will try getting hold of the takeaway's manager.
In-case the order doesn't get delivered please send us an email to email@example.com with the order ID so we can followup with the takeaway on your behalf. We will ensure to get you the refund if your paid order is not processed by the takeaway.