Reviews & Amendments
Reviews
Providing feedback is very important and helps customers understand the standards and service of a business before they take that leap of faith. All users have the option to leave feedback for the orders that they have placed on Foodhub. This can be done on the Order History page by clicking on the order that was placed and choosing the Feedback option.
Once a review has been placed, the partner takeaway is notified and has an option to respond to it if they would like to.
Amendments
Once a review has been left, it cannot be amended however, you can reach out to the takeaway to have it deleted. You can, however, place another review on our next order with them.
Feel free to reach out to our Live Chat support for further clarifications regarding reviews and feedback.
