An item can usually be swapped for another item which can be done by the Takeaway. You might have difficulties in finding an item while placing the order, so you can request the Takeaway to swap the item instead of a specific item by leaving a note on the comment box but please make sure the item you are trying to swap is for the same order value and it's available on the menu.
In some cases Special Offers and Meal Deals cannot be swapped as the price of the item you would like to swap may be at a higher price. In these cases, it has to be confirmed by the Takeaway. If there is an extra charge for swapping an item and if you have already paid for the order, please pay the balance in cash.
For swapping an item, please do contact the Takeaway directly and get the confirmation before placing the order. Once they confirm, you can place the order and leave a note on the comment box. The takeaway phone number can be found on the contact us page of the website.